Multi-Lingual Counterterrorism App Shares Resources Worldwide

Service Delivery Enhancement & Platform Development MetroStar worked with the U.S. Department of State and Bureau of Counterterrorism's Global Counterterrorism Forum (GCTF) to create a toolkit to convert lengthy policy documents into an interactive and engaging platform for global practitioners. The apps goal is to enable GCTF experts to share best practices, resources,

Modernizing The Enterprise With Human Centered Design

User Experience Improvement & Human Centered Design to Further Global Diplomacy The U.S. Department of State, Bureau of Administration, Office of Logistics Management (A/LM) supports U.S. diplomacy by providing efficient logistics and services. A/LM required a full modernization of its applications utilizing human centered design to promote user experience improvement. We designed

By |2020-11-24T18:34:33+00:00February 1st, 2018|Categories: Case Studies, Digital Case Studies|Tags: , , |

Supporting 700+ State Department S/ES Customers

Enhancing Collaboration Using Leading-Edge IT Solutions We provide collaboration tools and enterprise support for the State Department's Executive Secretariat (S/ES) Information Resources Management (IRM) Office, its principals, the National Security Staff, and other cabinet agencies. To do this, we implement, develop, operate, and maintain enterprise-wide systems for the S/ES, and provide extensive support

Virtual Training Saves State Department $16M

Virtual Training Can Remove Boundaries for Your Team A challenge for the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) is training officers in geographically disparate locations. We developed a virtual training platform that is open source, secure, and customized for law enforcement agencies. The platform features

DOS App Manages Emergency Relief Funds

Crisis Support Through Agile Application Development The Management Bureau’s Office of Emergencies in the Diplomatic and Consular Service (M/EDCS) at the U.S. State Department addresses unforeseen emergencies related to terrorism, narcotics activities, and wars, by providing personnel evacuations and medical provisions. M/EDCS needed custom application that could support a variety of funding

Deployment & Support of 70+ Integrated Apps For DOS

Managed Services for Quick Collaboration The State Department’s Human Resource/Executive Office (HR/EX) needed a consistent managed services approach to identify, prioritize, and successfully execute a portfolio of IT initiatives and projects to support its worldwide diplomatic readiness mission. MetroStar Systems designed and manages a world-class Project Management Office (PMO) for the Department,

By |2020-11-24T18:37:56+00:00February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , |

Help Desk Requests Cut By 50% For DOS

Custom Applications to Promote Peace and Diplomacy The State Department’s Bureau of Educational and Cultural Affairs (ECA) promotes understanding between the U.S. and foreign countries through educational and cultural exchanges. Undertaking a global mission of peace requires large-scale custom application development, analysis and support; ECA needed to develop custom applications that would reach

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