Supporting Government with a Powerful Digital Analytics Program
The GSA Digital Analytics Program (DAP) delivers Google Analytics 360 across multiple federal agencies, to provide an unprecedented, government-wide view of how well agencies serve their customers through the web. DAP is one of the largest federal programs, managing web analytics data for billions of monthly page views across thousands of executive branch websites.
The Digital Analytics Program also powers the government-wide analytics dashboard located at analytics.usa.gov. We provide Google Analytics 360 expertise and support to DAP. We support thousands of DAP users through Google Analytics technical implementation, QA, and reporting.
Key Metrics
Key Metrics
Technologies & Approaches
Website Inventory to Maintaining Optimal Data Integrity
ISO 20000 and IT Service Desk Best Practices for Proactive Management
Trello and ZenDesk for Dedicated Oversight
Google Analytics for Custom Reporting and Dashboards
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Related Case Studies
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