Virtual Training Saves State Department $10.7M

Virtual Training Can Remove Boundaries for Your Team A challenge for the U.S. Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) is training officers in geographically disparate locations. We developed a virtual training platform that is open source, secure, and customized for law enforcement agencies. The platform features

By | 2019-11-14T16:25:09+00:00 February 1st, 2018|Categories: Case Studies, Digital Case Studies|Tags: , , , |

DOS App Manages Emergency Relief Funds

Crisis Support Through Agile Application Development The Management Bureau’s Office of Emergencies in the Diplomatic and Consular Service (M/EDCS) at the U.S. State Department addresses unforeseen emergencies related to terrorism, narcotics activities, and wars, by providing personnel evacuations and medical provisions. M/EDCS needed custom application that could support a variety of funding

Deployment & Support of 70+ Integrated Apps For DOS

Managed Services for Quick Collaboration The State Department’s Human Resource/Executive Office (HR/EX) needed a consistent managed services approach to identify, prioritize, and successfully execute a portfolio of IT initiatives and projects to support its worldwide diplomatic readiness mission. MetroStar Systems designed and manages a world-class Project Management Office (PMO) for the Department,

By | 2018-02-22T14:35:34+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , |

Enterprise Logistics Transform USMC Operations

Enhancing Operational Support with Enterprise Solutions The Marine Corps' Logistics Command provides operational logistics for weapons systems and support services. It offers responsive inventory control, operational support, and USMC logistics capabilities for maximum readiness and sustainment. LOGCOM provides comprehensive, agile, and integrated enterprise solutions that reduce lifecycle costs for existing technologies. MetroStar

By | 2018-02-23T13:40:20+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , |

Help Desk Requests Cut By 50% For DOS

Custom Applications to Promote Peace and Diplomacy The State Department’s Bureau of Educational and Cultural Affairs (ECA) promotes understanding between the U.S. and foreign countries through educational and cultural exchanges. Undertaking a global mission of peace requires large-scale custom application development, analysis and support; ECA needed to develop custom applications that would reach

By | 2018-03-06T20:52:36+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , , |

$60B Procured Annually Through NIH Platform

Simplifying Government Procurement with FedRAMP-Compliant Enterprise Services National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC) improves the government procurement experience. Its Electronic-Government Ordering System (e-GOS) meets government procurement, e-Business, CRM, workflow, and document management needs. We provide FedRAMP compliant managed services for e-GOS, ensuring a consistent platform for administering

FedRAMP-Compliant & FISMA-Accredited Cloud Solutions

Compliant Enterprise Solutions, Management, & Support The U.S. Department of Treasury needed enterprise solutions and management to support its mission of guiding and impacting growth and stability for economic and financial systems. MetroStar redesigned and deployed a modernized Treasury.gov website using Drupal, and manages the Department’s portfolio of websites, tools, and applications

CRM Platform Procures $5B+ Worth Of Contracts Annually

Strategic & Tactical Solutions for Salesforce CRM Services Federal agencies depend on the National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC) to provide leading Government-Wide Acquisition Contracting (GWAC) services for IT procurement. MetroStar System’s Salesforce CRM solutions enable NITAAC to capture helpdesk tickets, manage helpdesk operations, obtain and manage

Collaborative Tools Supporting 500+ Users

Increase Efficiency with Customized SharePoint BPM Solutions The business units that make up Health and Human Services’ Assistant Secretary for Financial Resources (ASFR) had complex paper trails that required inter-agency transfer among numerous individuals, leaving opportunities for important information to get lost or buried in piles of paperwork. To address the need for

By | 2018-03-01T15:37:04+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , |