Help Desk Requests Cut By 50% For DOS

Custom Applications to Promote Peace and Diplomacy The State Department’s Bureau of Educational and Cultural Affairs (ECA) promotes understanding between the U.S. and foreign countries through educational and cultural exchanges. Undertaking a global mission of peace requires large-scale custom application development, analysis and support; ECA needed to develop custom applications that would reach

By | 2018-03-06T20:52:36+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , , |

$60B Procured Annually Through NIH Platform

Simplifying Government Procurement with FedRAMP-Compliant Enterprise Services National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC) improves the government procurement experience. Its Electronic-Government Ordering System (e-GOS) meets government procurement, e-Business, CRM, workflow, and document management needs. We provide FedRAMP compliant managed services for e-GOS, ensuring a consistent platform for administering

FedRAMP-Compliant & FISMA-Accredited Cloud Solutions

Compliant Enterprise Solutions, Management, & Support The U.S. Department of Treasury needed enterprise solutions and management to support its mission of guiding and impacting growth and stability for economic and financial systems. MetroStar redesigned and deployed a modernized Treasury.gov website using Drupal, and manages the Department’s portfolio of websites, tools, and applications

CRM Platform Procures $5B+ Worth Of Contracts Annually

Strategic & Tactical Solutions for Salesforce CRM Services Federal agencies depend on the National Institutes of Health Information Technology Acquisition and Assessment Center (NITAAC) to provide leading Government-Wide Acquisition Contracting (GWAC) services for IT procurement. MetroStar System’s Salesforce CRM solutions enable NITAAC to capture helpdesk tickets, manage helpdesk operations, obtain and manage

USMC Sees 12K User Boost With New Infrastructure

Enhancing Operational Effectiveness with Infrastructure Modernization Services Marine Corps Enterprise Information Technology Services (MCEITS) delivers a flexible infrastructure that provides Marines with network interoperability, access to logistical data, domain security, collaborative applications, and IT service management. MetroStar Systems provides application and engineering support services for MCEITS Enterprise Information Services (EIS), a SharePoint-based knowledge

By | 2018-02-23T17:21:19+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , , |

Technical Services Help BBG Land 226M Weekly Visitors

Technical Staffing Services that Connect People Worldwideide The Broadcasting Board of Governors (BBG) is an international media agency committed to supporting freedom and democracy through informing and engaging people worldwide. Its Office of Digital and Design Innovation had multiple vacancies that urgently needed to be filled. It required immediate technical staffing services

By | 2018-02-05T19:43:40+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , |

Collaborative Tools Supporting 500+ Users

Increase Efficiency with Customized SharePoint BPM Solutions The business units that make up Health and Human Services’ Assistant Secretary for Financial Resources (ASFR) had complex paper trails that required inter-agency transfer among numerous individuals, leaving opportunities for important information to get lost or buried in piles of paperwork. To address the need for

By | 2018-03-01T15:37:04+00:00 February 1st, 2018|Categories: Case Studies, Enterprise IT Case Studies|Tags: , , |