OUR APPROACH

MetroStar’s User Experience (UX) and Human Factors engineering expertise allows organizations to re-imagine and integrate more efficient, engaging, and ultimately more rewarding experiences for their users, brand, products, and digital channels.

DEFINING STRATEGIES

The digital landscape is ripe and ever changing. We help public sector agencies define their positioning, goals, and tactics to remain relevant with their audiences. Our approach includes a mix of services for business model generation, product definition and execution planning, and customer journey mapping to determine the right user-centered design (UCD) approach.

DIGITAL PLATFORMS

Our award winning teams have designed, implemented, and supported multiple enterprise level website redesigns. Our work has helped our clients better manage, index, present, and share information through immersive digital experiences.

Our experience across content and case management systems help our clients better segment and discover content, predict end-user intent, and determine the most relevant content to deliver emerging experiences and insights.

UNIFIED USER EXPERIENCE

At Metrostar, we believe in the continuity of experience.  Just like the natural flow of nature, UX is intended to flow across systems, portals, apps, virtual, and physical worlds. Our capabilities empower organizations to articulate their unique ethos while keeping a unified, natural UX flow.

Learn more about our Digital practice area

INDUSTRY BEST PRACTICES

MetroStar’s commitment to quality management ensures consistent, high-quality, and disciplined delivery. This delivery is based on industry recognized, enterprise-wide standards of excellence from the CMMI Institute and the International Organization for Standardization.

See how we implement solutions for customers

CONTACT US

To discuss how a user-centered design approach can transform your digital properties:

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